The best service I have ever had. The move was picture perfect from the start, called and spoke with Pam and she was wonderful in helping me on scheduling the move and at the final bill.
-The crew arrived late but still beat my move-out deadline. The manager of the company arrived with the crew to apologize personally and make sure everything was still on track. It was a rough start - but they more than made up for it in their service excellence.
Pickup of household items was smooth and timely. Delivery at destination was quick and professional. However, sometime between pickup and delivery a number of boxes were crushed. Forturnately nothing appears to have been damaged, but something went wrong somewhere. The staff in the office could not have been more helpful and quick to assist and answer questions. As were the crews on both ends.
-The moving crew that arrived was hardworking, careful, friendly and fast! They also had this efficient and awesome system where one guy was responsible for wrapping all my furniture up once it got to the truck, while the other two focused on moving items to and from the truck.
HORRIBLE!!!! Do not use this moving company. They charged me a ridiculous amount of money to move my belongings from Boston MA to Frederick MD. After a week, they finally delivered. Most of my furniture was damaged and a cherished antique was ruined. Run, run, run from these people. ANYONE else would be a better choice.
If you value your items, I would search elsewhere, paying a little more is worth it!! Unfortunately we did not hace a choice in our company, since we got last minute military orders... we will be reporting this company. No "so sorry letter" will cut it. Shame, shame!!
I've moved quite a few times in the past few years, and so I can say with confidence that Ayer Moving & Storage has surpassed any moving company I've used so far. Here's a few things they did exceptionally well:
If you are looking foe a Professional moving company and outstanding movers, Ayer Moving and Storage is #1,
Angel Lewis and Bobby worked like clock work (in the poring rain). Not any damage to any of my furniture and no water was on any fixtures etc.
Brian was great at coming to my house and giving me a quote (by the way right to the second on the quote.)
-The price was very competitive based on other movers I had used.
Yeah we had a lot of items that were damaged, we are mostly understanding since that can happen when you move... (but especially when you have a careless crew). The empty ring box and empty rolex box is completely unacceptable, not to mention a few other items of value that are also missing...
My husband had his wedding band stolen as well as his rolex he bought when he was overseas. Very unprofessional from the receptionist who doesn't know what going on, to the movers who argue and threaten each other while on the job. Disgusted and highly disappointed. My husbands ring was a one of a kind family ring... how do you replace that?
-Sales rep Nick was professional, prompt and super friendly. He made arranging my move a cinch.
Our move was through the military. After about 2 hours of work, the 3 out of the 4 guys moving us diappeared and only one man was left helping us for the rest of the 6/7 hours. 2 guys returned arguing and threatening each other about who was doing work and who wasn't... We ended up packing our own stuff for the last 2 rooms (one of whoch we did entirely ourselves) to help things move along -we had to be on the road- 33 hr drive per military orders!!
GYSGT Jim Leeber USMC (Ret)
Ayer Moving Storage is a US Moving Company based in Ayer, Massachusetts. Ayer Moving Storage is located at 109 Central Ave, Ayer, MA 01432, USA.
Please contact with Ayer Moving Storage using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Ayer Moving Storage opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Moving Company in Ayer